Privacy Policy

Introduction

  1. Our privacy policy describes the ways in which we collect, store, use and protect your personal information and it is important for you to review this privacy policy.
    By “personal information” we mean information that can be associated with a specific person and can be used to identify that person.
  2. We do not consider anonymised information to constitute personal information as it cannot be used to identify a specific person. We collect personal information from you when you use egpixel.com or its related websites and services (“Site”) (including, without limitation, when you buy items or participate in auctions or when you telephone or email our customer support team).
    By providing us with your personal information you expressly consent to us processing your personal information in accordance with the terms of our privacy policy.
  3. We may amend our privacy policy at any time by posting a revised version on the Site.
    The revised version will be effective at the time we post it and, following such posting, your continued use of the Site will constitute your express consent to us continuing to process your personal information in accordance with the terms of our revised privacy policy.
  4. We would encourage you to check the Site regularly for the announcement of any amendments to our privacy policy.

Our privacy policy covers the following topics:

  1. our collection of your personal information
  2. our use of your personal information
  3. your use of your and other users’ personal information
  4. accessing, reviewing and amending your personal information
  5. third party website links
  6. cookies
  7. no spam or spoof emails
  8. protecting your personal information
  9. how you can contact us about privacy questions

Our collection of your personal information

  1. As part of your registration on the Site, you will be asked to provide us with certain personal information, such as your name, shipping address, email address and/or telephone number and other similar information as well as some additional information about you such as your date of birth or other identifying information.
    Additionally, in order for us to verify your identity, we may need to request from you valid proof of identification (e.g. in the form of a copy of your passport, resident’s visa or permit, national ID card and/or driver’s license).
  2. We will also need to collect selected financial information from you, such as your credit card and/or bank account details.
  3. You will need to input this financial information into the “My Account” section of the Site.
    We use this financial information for billing purposes and for the fulfillment of your orders.
    Following your registration on the Site, you should not post any personal information (including any financial information) anywhere on the Site other than on the My Account section of the Site.
    Restricting the posting of personal information to the My Account section of the Site protects you from the possibility of fraud or identity theft. The posting by you of any personal information anywhere on the Site other than on the My Account section of the Site may lead to the suspension of your use of the Site.
  4. We will collect transactional information based on your activities using the Site (such as buying items and participating in auctions), This transactional information is used solely in relation to the transactions you undertake on the Site and for no other reasons.
  5. Please note that we may use your Internet protocol (or IP) address (which is a unique number assigned to your computer server or your Internet service provider (or ISP)) to analyze user trends and improve the administration of the Site.
  6. We may also collect information about your computer (for example, browser type) and navigation information (for example, the pages you visit on the Site) along with the times that you access the Site.

Finally, we may collect additional information from or about you in other ways not specifically described here.
For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.
We may also collect feedback ratings and other comments relating to your use of the Site.
Where we aggregate personal information for statistical purposes, such aggregated personal information shall be anonymized.

Our use of your personal information

  1. We only use your personal information to provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities and implement our user agreement with you (“User Agreement”); troubleshoot problems; collect fees; provide you with promotional emails and verify information you give us with third parties. For example, we may share some of the personal information you give us with banks or credit card authorization, processing and verification services or with third parties for fraud screening purposes.
  2. Though we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by court order or similar legal procedure; where we are required to disclose your personal information to comply with law; where we are cooperating with an ongoing law enforcement investigation or where we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate a possible violation of our User Agreement.
  3. In the event of a sale of egpixel.com, any of its affiliates and subsidiaries or any related business assets, your personal information may be disclosed to any potential purchaser for the purposes of the continued provision of the Site or otherwise in relation to any such sale.
    We may share your personal information with our other group companies so as to provide joint content and services to you, to help detect illegal acts and/or the violations of our policies.
    This contact information will be the personal information provided by you to us on registration and, as a result, should always be kept up-to-date.
  4. Additionally, information relating to items you are buying or auctions you are participating in be displayed on the Site. This information can include details of your user ID, feedback ratings and associated comments relating to your use of the Site. Otherwise, we will only disclose your personal information to a third party with your express permission.
  5. We do not sell or rent any of your personal information to third parties in the normal course of doing business and will only share your personal information with third parties in accordance with this privacy policy.
  6. By registering on the Site, you give us your express consent to receive promotional emails about our services and emails announcing changes to, and new features on, the Site.
    If, at any time, you decide that you do not wish to receive any such emails, you can opt out of receiving such emails by clicking on the link at the bottom of any of the emails.
  7. Additionally, we do use comments made by you about the Site for marketing purposes and by making such comments you expressly consent to our using such comments for marketing purposes.

Your use of your and other users’ personal information.

  1. Site members may need to share personal information (including financial information) with each other to complete transactions on the Site. You should respect, at all times, the privacy of other Site members.
  2. We cannot guarantee the privacy of your personal information when you share personal information with other Site members so you should always seek information on the privacy and security policies of any other Site members with whom you are transacting prior to sharing any of your personal information with another Site member.
  3. This privacy policy does not cover your release of your personal information to another Site member.
  4. You agree to use any personal information received from another Site member in relation to a transaction on the Site solely in relation to such transaction and shall not use the information received from another Site member for any other purposes (except with the express consent of the other Site member).
  5. You acknowledge and agree and you shall use personal information received from another Site member in accordance with all applicable laws.

Accessing, reviewing and amending your personal information

  1. You can access and review your personal information in the My Account section of the Site.
    If your personal information changes in any way or is incorrectly presented on the Site you should immediately update or correct your personal information (as applicable) by accessing the My Account section on the Site or, alternatively, by contacting our customer support team.
    The “Contact us” sector at the bottom of each Site webpage contains our customer support email and phone details.
  2. Please note that we shall retain your personal information during and following the end of your use of the Site as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.

Third party website links

The Site may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you when you leave the Site to read the privacy statements of each and every website you visit if you intend to provide personal information to that website. Our privacy policy applies solely to your personal information that we collect on the Site.

Cookies

  1. Like many websites, the Site uses ‘cookie’ technology (small computer files placed on your computer’s hard drive). When you go to particular website pages on the Site, the cookie identifies your browser with a unique, random number.
  2. The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of the Site and also help us understand which parts of the Site are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site.

No spam or spoof emails

We do not tolerate spam. To report Site related spam or spoof emails, please forward the email to spoof@egpixel.com. You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.

Protecting your personal information

  1. We hold your personal information on servers located in Ireland/Dublin and the United States.
  2. By providing us with personal information, you consent to the transfer of your personal information to, and its storage on, our servers located in the Ireland/Dublin and the United States. We take every precaution to safeguard all your personal information from unauthorized access, use or disclosure.
  3. All personal information is encrypted.
    However, the Internet is not a secure medium and we cannot guarantee the privacy of your personal information.
  4. You must enter your username and password each time you want to access your account or make transactions on the Site.
  5. Choose your password carefully using unique numbers, letters and special characters.
  6. Never share your username and password with anyone.
  7. If you are concerned that your username or password has been compromised, please contact our customer support team immediately and ensure you change your password by logging onto the My Account section of the Site.

How you can contact us about privacy questions

If you have questions or concerns about our collection and use of your personal information, please contact our customer support team at the “Contact us” section at the bottom of any Site webpage.

Egpixel.com
Tel:(+20) – 1016095000 – Email: info@egpixel.com – Location:  6th of October, Giza, Egypt

Last update: January 31th, 2018


Terms and conditions

Introduction
Welcome to Egpixel.com. These are the terms and conditions governing your access to and use of the website Egpixel.com and its related sub-domains, sites, services and tools (the “Site”). By accepting these terms and conditions (including the linked information herein), and by using the Site, you represent that you agree to comply with these terms and conditions with Egpixel.com (“we”, “us” or ” Egpixel.com”) in relation to your use of the Site (the “User Agreement”). This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site.
Before you may become or continue as a member of the Site, you must read, agree with and accept this User Agreement and Egpixel.com’s Privacy Policy (the “Privacy Policy”). You should read this User Agreement and the Privacy Policy and access and read all further linked information referred to in this User Agreement, as such information contains further terms and conditions that apply to you as a user of Egpixel.com. Such linked information including but not limited to the Privacy Policy is hereby incorporated by reference into this User Agreement.

Eligibility for Membership
Egpixel.com wishes to ensure that its members are able to form legally binding contracts and further that minors do not purchase unsuitable content. Therefore membership of the Site is not available to persons under the age of 18 years. You represent that you are 18 years of age or over the age of 18 years before you become a member of the Site. Without prejudice to any other rights and remedies of Egpixel.com under this User Agreement or at law, Egpixel.com reserves the right to limit or withdraw access to the Site or the membership of any person if Egpixel.com believes that person is under the age of 18 years. Further, if you are registering as a business entity, you represent that you have the authority to bind that entity to this User Agreement and that you and the business entity will comply with all applicable laws relating to online trading.

Your Account and Registration Obligations
When you register as a member of the Site you have been or will be required to provide certain information and register a username and password for use on this Site.
On becoming a member of the Site, you agree:

  • You are responsible for maintaining the confidentiality of, and restricting access to and use of, your account and password, and accept responsibility for all activities that occur under your account and password. You agree to immediately notify Egpixel.com of any unauthorized use of your password or account or any other breach of security. In no event will Egpixel.com be liable for any direct, indirect or consequential loss or loss of profits, goodwill or damage whatsoever resulting from the disclosure of your username and/or password. You may not use another person’s account at any time, without the express permission of the account holder. You agree to reimburse Egpixel.com for any improper, unauthorized or illegal use of your account by you or by any person obtaining access to the Site, services or otherwise by using your designated username and password, whether or not you authorized such access.
  • You will provide true, accurate, current and complete information about yourself as prompted by Egpixel.com’s registration form (the “Registration Data”).
  • You will maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or if Egpixel.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, without prejudice to any other rights and remedies of Egpixel.com under this User Agreement or at law, Egpixel.com has the right to indefinitely suspend, limit or withdraw your access to the Site and/or your membership of the Site.

Egpixel.com may (in its sole discretion and at any time), make any inquiries it considers necessary (whether directly or through a third party), and request that you provide it with further information or documentation, including without limitation to verify your identity and/or ownership of your financial instruments. Without limiting the foregoing, if you are a business entity or registered on behalf of a business entity such information or documentation may include your trade license, other incorporation documents and/or documentation showing any person’s authority to act on your behalf. You agree to provide any information and/or documentation to Egpixel.com upon such requests. You acknowledge and agree that if you do not, Egpixel.com without liability may limit, suspend or withdraw your access to the Site and/or your membership of the Site. We also reserve the right to cancel unconfirmed / unverified accounts or accounts that have been inactive for a long time.

Electronic Communications
You agree that we may communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Egpixel.com requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features or promotional activities added to the Site. If, at any time, you decide that you do not wish to receive promotional emails, you can opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.

Amendments to this User Agreement
You acknowledge and agree that Egpixel.com shall endeavor to give you notice for any amendment to this User Agreement that materially increases your obligations or decreases your rights under the User Agreement (“Substantial Amendment”) in accordance with the terms of this User Agreement. You acknowledge and agree that Egpixel.com at its sole discretion and without liability may make amendments that are not Substantial Amendments without your further specific agreement at any time with immediate effect by posting a notice of the amendment on the Site.

Fees and Services
Egpixel.com is not an auction house nor a bank, and does not offer auction or banking services. The Site is an online platform allowing for the sale of items to end-user.
Membership on the Site is free.

Copyright
All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either Egpixel.com or Egpixel.com official partners, its users, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of Egpixel.com and is protected by copyright, trademarks, patents or other intellectual property rights and laws.

Trademarks
“Egpixel.com” and related logos, and other words and logos on the Site are either unregistered trademarks or registered trademarks of Egpixel.com and are protected by international trademark and other intellectual property rights and laws. Egpixel.com’s trademarks may not be used in connection with any product or service that is not Egpixel.com’s nor in any manner that disparages or discredits Egpixel.com. All other trademarks not owned by Egpixel.com that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Egpixel.com.

Abusing Egpixel.com
Without prejudice to any other rights and remedies of Egpixel.com under this User Agreement or at law, Egpixel.com may limit, suspend or withdraw a user’s access to the Site and/or a user’s membership of the Site or remove hosted content. Also Egpixel.com can choose to take other technical and/or legal steps against users who create problems or possible legal liabilities of any kind, who infringe the intellectual property rights of third parties or who act inconsistently with this User Agreement or our policies.

Limitations of liability

Egpixel.com assumes any responsibility, or will be liable, for any damages to, or any viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this Web Site, or your downloading of any information or materials from this web site. In no event will Egpixel.com, or any of their respective officers, directors, employees, shareholders, affiliates, agents, successors or assigns, nor any party involved in the creation, production or transmission of this web site, be liable to you or anyone else for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this web site, any web sites linked to this web site, or the materials, information or services contained on any or all such web sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibited by law. Please refer to Egypt laws for any such prohibitions.

In the event of any problem with this web site or any content, you agree that your sole remedy is to cease using this web site. In the event of any problem with the products or services that you have purchased on or through this web site, you agree that your sole remedy, if any, is from the manufacturer of such products or supplier of such services, in accordance with such manufacturer’s or supplier’s warranty, or to seek a return and refund for such product or services in accordance with the returns and refunds policies posted on this web site.

Indemnity
You agree to indemnify and hold Egpixel.com and its affiliates, officers, employees, agents and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred due to or arising out of your breach of this User Agreement, or your violation of any law or the rights of a third party.

Relationship and Notice
None of the provisions of this User Agreement shall be deemed to constitute a partnership or agency between you and Egpixel.com and you shall have no authority to bind Egpixel.com in any manner whatsoever.
Except as explicitly stated otherwise, any notices to Egpixel.com from you shall be given by you by email to info@egpixel.com at with a physical copy sent to us by mail or courier, such notice deemed given on confirmation of its receipt to you by Egpixel.com by return email. Any notices to you from Egpixel.com shall be given by notices posted on the Site or by email to the email address you provide to us during the registration process and shall be deemed to be received by you 48 hours after any such email is sent. Alternatively, we may give you notice by mail or prepaid shipping to the address provided to us during the registration process. In such case, notice shall be deemed given 7 days after the date of mailing.

Return Policy

All digital license and online subscriptions of software on this site are not covered by a money-back guarantee; all customers are encouraged to fully evaluate the software prior to purchasing a software license. Evaluation software may be downloaded from this website in the product page.
In case of sealed products (Physical products), the consumer has the right to return the product or commodity that he purchased within 14 days if it is not conforming to the specifications or the purpose for which it was contracted.

Online payment (PayPal users)

User can only pay with his registered email on Egpixel.com, payments must be proceeding using this email, otherwise the order will be canceled and the amount will be refunded to PayPal account.

Transfer of Rights and Obligations
You hereby grant Egpixel.com the right to, and irrevocably acknowledge and agree that Egpixel.com may at any time, transfer all or any part of its rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement to any of its affiliates without requiring your further specific agreement. Egpixel.com agrees to use all reasonable endeavours to provide notice to you of any transfer by way of a posting on the Site. You may not at any time, without the prior written consent of Egpixel.com, transfer all or any part of your rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement without the prior written consent of Egpixel.com.

General
If any clause of this User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of this User Agreement. This User Agreement (as amended from time to time in accordance with the terms of this User Agreement) sets forth the entire understanding and agreement between you and Egpixel.com with respect to the subject matter hereof.
No person who is not a party to this User Agreement shall have any right to enforce any term of this User Agreement. If this User Agreement is translated into any language other than English, whether on the Site or otherwise, the English text shall prevail.

Governing Law
This User Agreement is governed by, and construed in accordance with, Egyptian law. This clause will survive any expiry or cancellation of this User Agreement for any reason.

Disclaimers

Your use of this site is at your risk. The information, materials and services provided on or through this web site are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Neither Egpixel.com, nor any of their respective affiliates warrant the accuracy or completeness of the information, materials or services provided on or through this web site. The information, materials and services provided on or through this web site may be out of date, and neither Egpixel.com, nor any of their respective affiliates makes any commitment or assumes any duty to update such information, materials or services. The foregoing exclusions of implied warranties do not apply to the extent prohibited by law. Please refer to the Egyptian laws for any such prohibitions.

All products and services purchased on or through this web site are subject only to any applicable warranties of their respective manufacturers, distributors and suppliers, if any. To the fullest extent permissible by applicable law, we hereby disclaim all warranties of any kind, either express or implied, including, any implied warranties with respect to the products and services listed or purchased on or through this web site. Without limiting the generality of the foregoing, we hereby expressly disclaim all liability for product defect or failure, claims that are due to normal wear, product misuse, abuse, product modification, improper product selection, non-compliance with any codes, or misappropriation.

Third-party Terms and conditions

The terms and conditions of the Third Party shall apply in addition to Egpixel.com’s terms and conditions.

Revisions to these Terms and Conditions

These Terms and Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by legal notices or terms located on particular pages of this Web Site.

Choice of Law; Jurisdiction

These Terms and Conditions supersede any other agreement between you and Egpixel.com to the extent necessary to resolve any inconsistency or ambiguity between them. These Terms and Conditions will be governed by and construed in accordance with the laws of Arab republic of Egypt, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to this Web Site will be brought only in the court of 6th of October. A printed version of these Terms and Conditions will be admissible in judicial and administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Termination

You or we may suspend or terminate your account or your use of this Web Site at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice.

Additional Assistance

If you have questions or concerns about our collection and use of your personal information, please contact our customer support team at the “Contact us” section at the bottom of any Site webpage.

Egpixel.com
Tel:(+20)- 1016095000 Email: info@Egpixel.com , 6th of October, Giza, Egypt
Last update: Mar 18th, 2018

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